Why is xbox remote play not working

In the modern era of gaming, remote play has become an integral part of the gaming experience. Xbox Remote Play allows gamers to stream and play their favorite Xbox games on devices such as PCs, smartphones, and tablets, providing flexibility and convenience. 

However, like any technology, there are times when Xbox Remote Play encounters issues that prevent it from working properly. In this blog post, we will explore the common reasons behind Xbox Remote Play not working and provide troubleshooting solutions for gamers.

Insufficient Internet Connection:

An inadequate internet connection is one of the primary reasons for Xbox Remote Play not working. The remote play relies on a stable and fast internet connection to transmit data between the Xbox console and the remote device. Here are some factors to consider:

Internet Speed:

Ensure that your internet connection meets the minimum requirements for Xbox Remote Play. Microsoft recommends a minimum upload speed of 4.75 Mbps, but a faster connection is recommended for optimal performance.

Bandwidth Limitations:

If multiple devices are connected to the same network, other activities like streaming videos or downloading large files can consume bandwidth, leading to connectivity issues. Prioritize your network bandwidth for Xbox Remote Play to avoid interference.

Console Power and Network Settings:

The settings on your Xbox console and network configuration can impact the performance of Xbox Remote Play. Consider the following aspects:

Console Power Mode:

If your Xbox console is in Instant-On mode, it allows remote play even in sleep mode. However, if it is in Power-Saving mode, ensure that the console is powered on and connected to the network for remote play to work.

Network Configuration:

Ensure that your Xbox console is connected to the same network as the remote device. If you have recently changed your network setup, verify that the console is connected to the correct Wi-Fi network or Ethernet.

Device-Specific Issues:

Different devices may have specific requirements and compatibility issues affecting Xbox Remote Play. Consider the following device-specific factors:

PC Firewall and Antivirus Settings:

Firewalls and antivirus software on your PC can block the necessary ports and connections for Xbox Remote Play. Disabling these security measures or adding exceptions for Xbox Remote Play can help troubleshoot the issue.

Mobile Device Compatibility:

Check if your device is compatible with Xbox Remote Play for remote play on mobile devices. Older devices may not support the required specifications, such as hardware acceleration or software versions.


Xbox Remote Play allows gamers to enjoy their Xbox games on various devices, but it can encounter issues that hinder its functionality. By understanding the common causes behind Xbox Remote Play not working and implementing the troubleshooting solutions discussed above, gamers can overcome these challenges and enjoy a seamless remote play experience. Remember always to ensure a stable internet connection, optimize console power and network settings, and address any device-specific issues to maximize the potential of Xbox Remote Play.


Can I use Xbox Remote Play without an internet connection?

No, Xbox Remote Play requires a stable internet connection to stream games from your Xbox console to a remote device.

I have a high-speed internet connection, but remote play still doesn’t work. What could be the issue?

Even with a fast internet connection, other factors such as network configuration, device-specific settings, or Xbox console power settings may affect Xbox Remote Play. Check and troubleshoot these aspects.

Does Xbox Remote Play work on all Xbox consoles?

Xbox Remote Play is available on Xbox One, Xbox Series X, and Xbox Series S consoles. However, the availability and performance may vary based on the console’s specifications and software updates.

How can I improve my internet connection for better Xbox Remote Play performance?

Connect your Xbox console directly to the router using an Ethernet cable instead of relying on Wi-Fi. Additionally, ensure that no other devices are consuming excessive bandwidth during remote play.

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